Payment Policy

Brand: Etherealstitch
Email: etherealstitch6@gmail.com

1. Accepted Payment Method

At Etherealstitch, we aim to make your shopping experience safe and convenient.
Currently, we accept payments through PayPal only.

PayPal allows customers to securely complete transactions using:

  • PayPal account balance

All payments are processed in U.S. Dollars (USD).

2. Secure Payment Processing

All transactions on our website are handled through PayPal’s secure payment gateway.
This ensures that your financial information is protected by SSL encryption and advanced fraud prevention systems.

Etherealstitch does not store, access, or share your full credit card or banking details at any time.

3. Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email containing your order details and transaction ID.
If you do not receive this email within a few minutes, please check your spam folder or contact us directly at etherealstitch6@gmail.com.

4. Payment Authorization

By completing a purchase, you confirm that you are authorized to use the selected payment method and that the payment information provided is accurate.
All payments must be successfully authorized before your order is processed and shipped.

5. Pricing & Taxes

  • All prices displayed on our website are in USD and exclusive of applicable sales taxes, which will be calculated at checkout based on your delivery address.

  • Shipping fees or surcharges for oversized furniture will be displayed before you complete your order.

  • Etherealstitch reserves the right to correct pricing errors or update prices at any time without prior notice.

6. Failed or Declined Payments

If a payment fails or is declined by PayPal, the order will not be processed.
Customers are encouraged to verify that their billing information is accurate and that sufficient funds are available before retrying.

7. Refunds

Approved refunds will be issued only to the original payment method used at checkout (via PayPal).
Please refer to our Return & Refund Policy for detailed information on refund eligibility and timelines.

8. Fraud Prevention

To ensure customer protection, all transactions are subject to security screening and verification.
Etherealstitch reserves the right to cancel or hold orders that appear suspicious or involve inconsistent billing information.

9. Contact Us

If you experience any payment issues or require assistance with a transaction, please contact us:
Email: etherealstitch6@gmail.com

Our team is available Monday–Friday, 9:00 AM – 6:00 PM (EST) to assist you.